TravelMate P6 Best tools of the trade Introducing new feature, fingerprint on Acer TravelMate P643-M. This page contains the driver installation download for Fingerprint Reader in supported models (TravelMate 6293) that are running a supported operating system.
- Acer Travelmate Fingerprint Driver
- Acer Travelmate Drivers Windows 10
- Fingerprint Driver Acer Travelmate P455 Mg
FAQ & Answers
![Fingerprint Driver Acer Travelmate Fingerprint Driver Acer Travelmate](/uploads/1/2/6/5/126585120/382717149.png)
- ABCDEF,Do you have the actual spot to swipe your fingerprint on your unit if you went through these steps, or do you have Acer Pro Shield installed?
- Dear Acer-Justin,My problem is that I don't have Bio Protection, nor Pro Shied. I have no preinstalled fingerprint reader software. When I go to Control Panel > Biometric Devices, I can see 'EgisTec Fingerprint Sensor', which is 'Not enrolled', and when I click 'Use your fingerprint with Windows', this shows up. So I have the driver, only the program is missing.
- ABCDEF,
Do you have the actual spot to swipe your fingerprint on your unit? - Acer-Justin,
If you mean the hardware part, of course I have it. But I don't have a Bio Protection folder in Acer folder. - ABCDEF,My recommendation would be to access the Acer eRecovery partition and reinstall the application from there (reinstall applications and drivers).
- Acer-Justin,I couldn't reach the eRecovery partition at boot-up by pressing Alt+F10. I think it's not even there, since I have formatted the hard drive before installing Windows (my notebook was delivered with Linux on it).
- ABCDEF,If you formatted the drive then the partition itself is gone. If you reinstall the operating system using the recovery media it will put the system as it was from the manufacturer, meaning if it had Windows installed you can get access to that recovery partition again.
- Acer-Justin,Since the original OS was a Linux (and I want Windows on my notebook), recovery can't help. So I would like to know the following: if there is a way to get an official program for Acer notebooks, which handles the fingerprint sensor, where can I find it (download it)? Or, if there isn't any, what third-party software would be a good decision?Thanks in advane!
- ABCDEF,The drivers and applications that we have listed on our support site are the only thing that we can recommend, and the only thing I see if the fingerprint driver itself. We do not have any third-party recommendations, unfortunately.
- Acer-Justin,Thank you for all ideas you've suggested, I will then continue to search at other sites.ABCDEF
Hi George,
We appreciate you for being part of Windows 10.
Before proceeding, we need more information to help you better.
- What is the make and model of the computer?
- Have you updated the biometric drivers?
- Did you try to create new user account and check to isolate the issue?
Kindly follow the below methods and check if it helps.
Method 1:
Update the display drivers through Device manager.
Update biometric drivers
Please follow the steps given here to uninstall and then reinstall the Display drivers.
a) Press Windows +X keys on the keyboard.
b) Select Device Manager.
Acer Travelmate Fingerprint Driver
c) Find and Biometric drivers and expand it.
d) Right-click the Biometric drivers, and click Update driver software.
e) Follow the onscreen instructions to update biometric drivers.
f) Reboot the computer and check.
If the issue persist, follow the below method.
Acer Travelmate Drivers Windows 10
Method 2:
Install the latest updates to the biometric drivers through Windows updates.
- Open the Start menu and type Windowsupdate in the search bar.
- Click on Windows update and Check for the updates.
- Download and install if there are any pending updates to be installed.
Method 3:
Fingerprint Driver Acer Travelmate P455 Mg
The issue might be due to an application in-compatibility to run on Windows 10 Technical Preview. Install the software using the compatibility mode and check if that helps. Refer to the following link to know more about installing application in compatibility mode. The suggestion mentioned in the following link applicable to Windows 10 as well.
Making older programs compatible with this version of Windows
You can also contact computer manufacturer and You may get in touch with Microsoft Hardware support for further assistance.
I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
Thank you.